Top Takeaways from Pervasive’s 2010 IntegratioNext Conference

Posted on November 18, 2010 by lauriemccabe

Wow the déjà vu is just too strange! In June of this year, I attended Pervasive’s Metamorphosis Partner event–during which IBM announced that it would acquire Cast Iron. Now, in November, during Pervasive’s very well-attended IntegratioNext User Conference, Dell announced plans to buy Boomi. As I wrote after the Metamorphosis event, IBM’s acquisition of Cast [...]

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Zoho Support: Big Business Customer Service for Small Business Budgets

Posted on November 11, 2010 by lauriemccabe

Zoho, one of the pioneers in cloud computing solutions for small and medium businesses (SMBs), has added a new customer support management application to its line up of 20-plus cloud-based collaboration, communication, business and office productivity solutions. Zoho Support helps streamline the process to create, capture, process and manage support tickets. Zoho has combined its [...]

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Four Top Technology Solution Trends and How They Can Help Your Small Business

Posted on November 4, 2010 by lauriemccabe

A couple of weeks ago, I was a presenter at Ramon Ray’s Small Business Technology Tour in Cambridge, MA. My presentation focused on top technology trends, and how small businesses can take advantage of them. A few people have asked me to post the presentation, so I’m providing it here. At the event, I prefaced [...]

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