Technology insiders tend to throw around technical terms and business jargon, assuming people outside the industry understand what it all means. By its nature, technology vocabulary is often confusing and complicated, and insiders often add to the confusion by over-complicating things. To help add a sense of clarity to the confusion, each month, I pick a technology term, explain what it means in plain English, and discusses why it may be important to you in my column, What is __, and Why Should You Care? in Small Business Computing magazine.