It’s that time of year again—when we unveil SMB Group’s 2019 Top Ten SMB Technology Trends!
Our research and analysis tells us that in 2019, momentum for some of our past trends continue to evolve and grow. As the cloud becomes the on-ramp for SMBs that want to use new technologies to transform their businesses, SMBs increasingly expect that cloud business applications will deliver AI, ML, NLP and other new capabilities.
Newer trends are also starting to surface. For instance, younger SMBs—those that have been in business less than 10 years—are significantly out-pacing their older counterparts when it comes to innovation. SMBs are adding new sales channels to make it easier for customers to shop when, where and how they want, and are relying on a broader array of technology advice and purchase channels when it comes to selecting their own technology solutions.
Headlines for all of our trends are below, and you can check out details, data an perspectives for them at SMB Group’s 2019 Top Ten SMB Technology Trends.
As always, we’d love to hear your thoughts and feedback!
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© SMB Group 2019