Author: lauriemccabe
582 Posts
Changing Customer Service Channels: The Gap Between Social Media Haves and Have Nots
Social Business: Why Having a Plan Matters
Salesforce’s Dimdim Acquisition–Adding to a String of Collaboration Pearls
HubSpot: From Breakthrough to Breakout
Cloud Computing, collaboration, Small Business Software, SMB, Software as a Service
Laurie McCabe's Blog 
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